Privacy Policy

Introduction 24 IT Support values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.

1. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and other details you provide.
  • Non-Personal Information: IP address, browser type, device information, and website usage statistics.
  • Cookies and Tracking Technologies: To improve user experience and analyze website traffic.

2. How We Use Your Information We use your information for the following purposes:

  • To provide and improve our IT support services.
  • To process transactions and send invoices.
  • To personalize user experience and offer relevant content.
  • To respond to inquiries and provide customer support.
  • To comply with legal requirements and protect our rights.

3. Sharing and Disclosure of Information We do not sell or rent your personal information. However, we may share your data in the following cases:

  • With service providers who assist in delivering our services.
  • When required by law or to protect our rights.
  • In case of a business transfer, merger, or acquisition.

4. Data Security We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.
  • Request a copy of your personal data.

6. Cookies and Tracking Technologies We use cookies to enhance your experience. You can manage or disable cookies through your browser settings.

7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.